shipping & delivery

We offer free Singapore shipping for online orders. Online orders with normal delivery will be shipped via courier within 2 to 3 business days. For local office addresses, delivery will be made between 9am to 5pm (SGT). During holiday periods, it may take up to 5 business days for us to process your orders. We seek your kind understanding during these peak seasons.

Your order should arrive one business day after shipping if ordered by 2pm (SGT). Please note that Next Day Delivery orders placed after 2pm (SGT) on Friday, Saturday, or Sunday will be processed and delivered on Monday or the next business day. There will be no deliveries on Sunday and Public Holidays. In the event where the buyer is unreachable and/or if no one is available to receive the parcel, it will be considered a failed delivery. Unfortunately, the re-delivery fee will be borne by the buyer. Orders can be picked up at the Boutique as well.

WORLDWIDE SHIPPING

We offer free worldwide standard shipping via DHL/FEDEX with orders above S$500(SGD), which will take an estimated 7 to 10 business days to arrive after being shipped. A fee of S$50(SGD) will be charged for orders under S$500(SGD).

IMPORT DUTIES AND TAXES ON INTERNATIONAL ORDERS

Depending on your shipping address, all shipments outside of Singapore may be subject to import charges (duties, customs tariffs and government service tax) which are set by destination Country. Taxes and tariffs imposed by your Country will be borne by the buyer, the international shipping fees excludes these fees.

As these duties and taxes on goods can vary widely depending on the Country and region, we strongly recommend that you contact your local DHL/FEDEX for an estimated calculation of the charges before placing your order.

To ensure that, you are aware of what to expect, we will contact you via email after your order has been received to confirm that, you can accept any potential import taxes and duties incurred on your order. Your item(s) will be shipped out upon confirmation.